Toyota Insurance opts for Sapiens to modernise insurance offering


Sapiens International Corporation, a global provider of software solutions for the insurance industry, has partnered with Toyota Insurance Management Spain to modernise its business.

Sapiens aims to empower the financial sector, with a focus on insurance, to transform and become digital, innovative and agile. The company provides an insurance platform with pre-integrated, low-code solutions and a cloud-first approach.

The partnership between Toyota and Sapiens will see Toyota implement Sapiens DianaSuite to manage the core of its insurance offering.

DianaSuite is a Sapiens solution developed especially for the Property & Casualty market in Iberia.

The platform provides a 360-degree view of the customer that promotes customer loyalty and engagement.

Through its digital layer, it enables fluid communication with customers, including both end users as well as intermediaries and suppliers. It complies with all regulatory standards such as claims management agreements and integration with official bodies.

DianaSuite is intended for insurers looking to digitally transform their business for the next generation by designing unique user experiences, optimising production processes and core service management, and adding analytical capabilities to offer their customers excellent service.

The software covers the entire non-life policy management cycle and offers 100% coverage for both life and non-life lines of business.

Marisa Sáenz Cobeño, CEO of Toyota Insurance Management Spain, said, “We have entrusted Sapiens with the technological solutions that will help us consolidate our digitalisation strategy, whose primary goal is excellence in customer service, not only at the product level but also through the optimisation of all the processes that affect our customers’ day-to-day experience. We know, because of the scope of the project and our experience working together on it, that we have chosen the right partner.”

Earlier this year, Sapiens launched an AI-based solution to deliver a “seamless digital transformation” for insurers.

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