ONE Group taps Know Your Customer to boost onboarding offering

ONE

ONE, a provider of financial services across digital and fiat currencies, has joined forces with Know Your Customer to support the former’s onboarding process.

ONE has developed a solution enabling traditionally underserved and higher-risk businesses to thrive.

Founded in 2017, ONE recently unveiled a new brand identity which encapsulates the seamless integration of its trading and payments solutions today, whilst providing the perfect launchpad for the myriad products and services in development for tomorrow.

ONE has selected Know Your Customer’s Modular Compliance solutions in order to streamline onboarding operations for its business customers around the world.

By relying on Know Your Customer’s coverage of real-time registry connections and automation capabilities to map corporate structures across borders, ONE brings to life its vision for a streamlined onboarding process with a human touch.

Claus Christensen, CEO & co-founder of Know Your Customer, said, “At Know Your Customer, we have seen time and time again that true customer-centricity starts with onboarding. In fact, as the initial phase of all business relationships, onboarding represents a crucial step for any Fintech or financial services provider. We are delighted to be working with ONE to help incorporate the human touch into this often-overlooked process.”

ONE Group head of compliance and managing director Kathryn Willis added, “Integrating with Know Your Customer has allowed us to provide a seamless, tailored onboarding journey for our corporate customers and consolidate our case management systems.

Further, by working with Know Your Customer, we have developed a world class onboarding tool which is commended by our financial crime auditors. At a glance of a screen, we can visualise a customer’s entire corporate structure, risk profile and AML screening results, while also having immediate access to the corresponding records.

“This allows us to streamline our compliance processes, and automate key management information, demonstrating the real benefits Regtech solutions like Know Your Customer can bring to a business.”

Lambert Smith Hampton previously partnered with RegTech Know Your Customer to accelerate and expand the company’s RegTech offering.

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