Hippo Insurance selects Opterrix to optimise claims workflows


Hippo Insurance has selected Opterrix, a provider of risk intelligence or the property & casualty insurance industry, to optimise claims workflows.

Hippo is a property & casualty (P&C) insurance agent with commercial and personal lines products underwritten by various insurance companies. The company goal is to make homes safer and better protected so customers spend less time worrying about the burdens of homeownership.

Opterrix is a proactive risk intelligence platform that empowers insurance carriers to achieve sustained profitability through innovative data science and automated workflows.

Hippo has licensed the Opterrix Claims software and weather data to enhance its claims management capabilities related to extreme weather.

Opterrix will provide Hippo Insurance Services with real-time awareness of upcoming severe weather events to enhance and expedite their claims response strategies and street-level analysis tools to better inform post-storm investigation. According to Opterrix, the partnership will help to optimise claims workflows.

Grace Hanson, chief claims officer, at Hippo Insurance Services, said, “Opterrix has built one of the most sophisticated GIS and weather data platforms in the industry. It enables us to identify at-risk policyholders after a severe weather event to proactively reach out to policyholders who may have experienced a loss.  These insights also help inform field resource allocation decisions to help us better support Hippo customers during the times they need us the most.”

Ben Zimmerman, CEO of Opterrix, added, “We are thrilled to be selected by Hippo Insurance Services to accelerate their claims modernization strategy. Our companies share an aligned ‘customer-first’ philosophy that leverages cutting-edge technology to drive delight. Hippo Insurance Service’s focus on the proactive protection of policyholders through the power of real-time insights aligns perfectly with our competitive advantage.”

Earlier this year, Hippo expanded its channel with the launch of the Hippo Builder Insurance Agency (HBIA).

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