HawkSoft, an insurance technology developer based in Oregon, has welcomed ValChoice as a new API Partner.
HawkSoft is an insurance management platform designed for independent agencies. The company offer workflows for commercial and personal lines, and an auto-documentation process that builds a trail of every client interaction for complete recordkeeping.
The insurance technology developer said it enjoys a strong following among independent insurance agencies rooted on growing their services in line with feedback from their customers.
According to Hawksoft, ValChoice emerged as a natural ally and is a welcome addition to HawkSoft’s API Partner program.
ValChoice is a pioneer in going beyond financial information to evaluate and grade the quality of insurance carriers in the United States.
Leveraging HawkSoft’s two-way Partner API, ValChoice significantly improves agency profitability by seamlessly improving existing processes by 80%. The ValChoice data analytics engine analyzes millions of data points to produce ratings and evaluations of insurance carriers.
Normal financial evaluations examine only financial strength, HawkSoft said, stopping short of the more important aspects such as the quality of claims handling and customer service. Using the ValChoice automated system, agencies can quickly and easily realise the full benefit of ValChoice with at most two hours of setup time.
Dan Karr, founder and CEO of ValChoice, said, “Insurance is like wine. It’s expensive, complicated, and consumers don’t know how good it is until it’s too late to return it. ValChoice changes that by letting consumers know what to expect from insurance companies for both claims handling and service, and most consumers will pay a premium for a better offering.”
Rushang Shah, VP of Marketing at HawkSoft, added, “Independent agents understand that insurance is not a commodity, yet they so often let price be the dominant factor when engaging with people. ValChoice equips agents to paint a more comprehensive picture of the carriers they recommend to protect their assets and lives on those rainy days. ValChoice empowers agents to educate insureds to be more aware of the quality of providers that are involved in helping manage risk.”
Earlier this year, HawkSoft partnered with CoverRight to introduce new revenue opportunities for P&C agencies.
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