Christoph Wagner on Scanbot SDK: Transforming smartphones into potent enterprise tools

Over the years, Scanbot SDK has matured into a transformative tool that turns smartphones into cutting-edge multi-tools, driving the success of enterprises across the globe. The objective is clear: to liberate employees and users from the shackles of tedious paperwork and help them focus on their unique skills and creativity.

The company’s CEO Christoph Wagner recently explained how Scanbot SDK can help insurers save time. 

At the heart of Scanbot SDK’s philosophy is the shift from single-purpose devices to the multi-functional capabilities of smartphones. Smartphones or tablets, with their versatility, are now seen as the front-runners in mobile scanning and data capture. Contrasting with the old paradigm of single-task devices, smartphones equipped with intelligent apps provide a broad range of functions, eliminating the need for separate document and barcode scanner devices and cutting down on expenses, maintenance and overhead.

Smartphones are not just about replacing outdated equipment. They also provide innovative features such as Augmented Reality (AR) overlays, aiding in tasks like “Find & Pick” and “Scan & Count”. These capabilities enhance operational efficiency, freeing up human resources to focus on problem-solving and creative tasks.

Although there are certain use cases where specialised devices may still hold an edge, the smartphone’s advantage in cost-cutting and operational efficiency is increasingly coming to the forefront in most situations.

Scanbot SDK has a central mission: to streamline processes for businesses worldwide, leading to reduced costs and enhanced operational efficiency. Beyond these immediate results, the grand vision is to simplify life for millions of people, freeing them from mundane administrative tasks and allowing them to channel their creativity and skills into areas where they can make a substantial difference.

The pricing model adopted by Scanbot SDK is a unique one, focusing on fixed annual licensing fees. By shunning volume-based pricing, Scanbot SDK differentiates itself from competitors, positioning itself as a reliable partner for businesses. This approach gives customers a predictable cost base, allowing them to confidently embark on new projects without the worry of escalating costs. Furthermore, the fixed pricing model promotes strong data privacy, a significant plus in industries handling sensitive data.

However, there are potential downsides to this pricing model. Volume-based licensing can be more cost-effective for projects with a limited number of users, devices, or scans. The fixed license fee is typically the more beneficial option for businesses with high, increasing, or unpredictable scanning needs.

Support for customers, both potential and existing, is given utmost importance at Scanbot SDK. The company offers direct developer-to-developer support via dedicated Slack or MS Teams channels. In addition, each customer is assigned a dedicated Customer Success Manager.

The issue of data security and privacy has been a focal point since the inception of the SDK. All data processing happens directly on the device of the end users, eliminating the need for additional data processing agreements. The Document Scanner SDK also offers the option to encrypt scans both at rest and in transit.

Staying in tune with the evolving needs of different industries and customer feedback shapes Scanbot SDK’s development. Looking ahead, the company is set to improve the speed, accuracy, and reliability of its SDKs, reduce the size the SDK adds to an app, and enhance the camera start-up time for the first scan. In addition, Scanbot SDK plans to expand to more platforms, such as Linux, opening exciting new avenues for its solutions in industrial environments to get to the next part of the task.

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