As part of the collaboration, Novidea’s cloud-based, data-driven enterprise insurance management platform was integrated into Pathpoint’s solution, which allows insurance agents can get bindable small commercial Excess & Surplus quotes in just a few minutes.
As a result of this, Pathpoint’s efficiency has improved dramatically, allowing them to deliver near-instant quotes in a seamless digital experience. Furthermore, Its underwriting and sales teams rely on the Novidea platform daily to turn around bindable quotes with the click of a button.
Novidea’s platform is instrumental in enabling insurance organisations like Pathpoint to achieve operational efficiency by automating workflows, eliminating repetitive tasks for agents and support staff, and enhancing data accuracy.
Ralph Blust, president and chief revenue officer at Pathpoint, said, “We evaluated other platforms, but Novidea was the only insurance management solution that fit our unique needs. Novidea enabled the integration of data and applications across our underwriting, account, sales, and operations teams, so everyone accesses a single source of accurate information.
“The ability to connect the front, middle, and back offices and streamline workflows has empowered us to deliver a winning customer experience. That has made all the difference, as we have added more than 7,000 retail agencies and increased the number of submissions to more than 4,000 per month. Novidea helped us achieve greater efficiency at scale, greatly contributing to our remarkable growth over the last four years.”
Eric Ayala, managing director, Americas at Novidea, said, “Pathpoint is evolving the E & S sector with their modern approach to service delivery. They bring great value to their clients, saving them time and money. Their insurance management platform needed to deliver the same for their business. We’re honored to be Pathpoint’s insurance management platform of choice and look forward to their next exciting growth milestone.”
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