Connectly, a leader in conversational commerce, has announced a successful $7.85M in a bid to to accelerate AI-powered conversational commerce.
The funding round was led by Volpe Capital, and also received support from RX Ventures and Saurabh Gupta, managing partner of DST Global.
This latest financial tranche has taken Connectly’s overall capital raised to an impressive $17.5m, as they look to develop their plug-and-play solution which is designed to help businesses create effective messaging campaigns and automate two-way conversations with leads and loyal customers, regardless of the messaging platform.
At the core of Connectly’s platform is Sofia AI, an AI sales assistant that seamlessly integrates with businesses’ backend systems. Sofia AI offers a range of capabilities, including tailoring AI-powered suggestions for customers to discover products they’ll love, engaging and assisting customers across various messaging platforms (such as Instagram, WhatsApp, SMS, or webchat), and gaining deeper customer insights.
Stefanos Loukakos, co-founder and CEO, Connectly, said, “This investment marks a critical milestone in Connectly’s journey. Not only does it provide us the opportunity to expand our platform and continue developing state-of-the-art AI models, but it also marks our entrance into the U.S. market. What’s more, this funding round will aid our expansion onto new messaging platforms and further our position as a leader in conversational AI. This is just the beginning of an exciting new chapter for us.”
Gabriel Marcassa, partner at Volpe Capital, said, “We believe in the transformative power of artificial intelligence to enhance customer interactions. Connectly’s innovative approach to AI-powered conversational commerce truly sets them apart in the market. The impact reaped by its customers across diverse industries is as substantial as the market opportunity that lies ahead. We are thrilled to support Connectly as they expand their presence in Latin America and enter into new markets.”
Analu Partel, head of new business at Lojas Renner, the largest fashion retailer in Brazil, said, “Connectly is uniquely poised to become a transformative force in retail and e-commerce industries around the world. RX Ventures intimately understands what modern brands need to succeed today as consumer shopping behaviors evolve. Winning brands will be those that can meet customers where they are – and today that is increasingly on messaging platforms. Using Connectly, brands can have personalised, automated conversations that will dramatically reshape the fundamentals of commerce.”
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