Tag: customer engagement

Key views on AI use case adoption across traditional FIs and FinTechs: The Cambridge Centre for Alternative Finance surveyed 203 FinTechs and 149 traditional...

Insurers have invested heavily in customer data, segmentation and behavioural analytics to improve engagement. Yet many still struggle to turn those insights into personalised...

Retail brokers and exchanges face a familiar problem: attracting new traders is expensive, while keeping them engaged is harder still. With high acquisition costs and a steep learning curve for first-time traders, onboarding has become a make-or-break moment for trading platforms seeking sustainable growth.

Key Asian FinTech investment stats in Q3 2025: Asian FinTech deal activity dropped by 11% YoY in Q3 Hong Kong and Uzbekistan firms secured...

Plaid, a leading open finance platform connecting millions of financial accounts and applications, has unveiled its latest innovation—Plaid Bank Intelligence. The new suite of tools...

Devexperts has expanded the capabilities of its AI-powered trading assistant, Devexa, with the introduction of daily trading reports.

Predicti, a FinTech firm specialising in predictive artificial intelligence solutions for the financial sector, has secured new funding to accelerate its expansion. The investment round...

Engage People has renewed its partnership with Medibank to strengthen the insurer’s Live Better rewards programme, which motivates members to embrace healthier lifestyles.

Global FinTech leader Broadridge Financial Solutions has announced the acquisition of Signal, a UK-based firm specialising in customer communications for financial services and social...

KredosAi, an AI-powered customer engagement startup, has raised a seed funding round to accelerate its growth and platform development.