Tag: customer engagement

Earnix, an AI provider specialising in insurance decisioning, has launched its Q4 2026 Release, introducing updates to its pricing, rating and customer engagement tools...

Insurers risk missing out on the commercial benefits of artificial intelligence as disconnected teams, legacy systems and isolated AI projects prevent them from turning...

Insurers are investing heavily in cloud infrastructure, artificial intelligence (AI) and digital transformation, but many continue to struggle to translate those investments into faster...

Despite increasing investment in cloud infrastructure, artificial intelligence (AI) and digital transformation, insurers continue to struggle to turn technological advances into faster business decisions....

Invesco, a global investment management firm, has launched Personalised Investor Engine (PIE), a new behavioural intelligence platform technology built to help banks and online...

Key views on AI use case adoption across traditional FIs and FinTechs: The Cambridge Centre for Alternative Finance surveyed 203 FinTechs and 149 traditional...

Insurers have invested heavily in customer data, segmentation and behavioural analytics to improve engagement. Yet many still struggle to turn those insights into personalised...

Retail brokers and exchanges face a familiar problem: attracting new traders is expensive, while keeping them engaged is harder still. With high acquisition costs and a steep learning curve for first-time traders, onboarding has become a make-or-break moment for trading platforms seeking sustainable growth.

Key Asian FinTech investment stats in Q3 2025: Asian FinTech deal activity dropped by 11% YoY in Q3 Hong Kong and Uzbekistan firms secured...

Plaid, a leading open finance platform connecting millions of financial accounts and applications, has unveiled its latest innovation—Plaid Bank Intelligence. The new suite of tools...