Tag: customer engagement

Twilio set to bolster engagement tools with AI

Twilio Inc. has revealed that it is bolstering its customer engagement by infusing it with artificial intelligence.

Gamification in wealth management: A double-edged sword?

While it has its risks, gamification can be a valuable tool to help wealth managers improve customer engagement and loyalty. 

Novobanco and Feedzai join forces to elevate customer experience and fraud...

Feedzai, the trailblazer of the world's inaugural RiskOps platform for financial risk management, has formed an alliance with Portugal's prominent banking entity, Novobanco.

Capitalising on modern tech: 6 advantages of mobile apps for businesses

Mobile apps present numerous avenues for businesses to drive revenue growth. Regular monetisation

Beyond gamification: How wealth managers can improve customer experience with analytics

The evolving landscape of the digital era offers significant opportunities for financial institutions, particularly in the wealth management sector. Using gamified elements to draw consumer attention and cultivate loyalty has become a common practice.

Why wealth advisors can’t avoid talking to customers

Customer engagement will not only allow wealth managers to nurture loyalty within their customers but can yield strong results by tailoring services to their needs, according to Kidbrooke.

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