Cambridge Building Society and finova have announced the extension of their partnership, signifying a strategic move to bolster banking technology.
The essence of this partnership lies in leveraging finova’s state-of-the-art banking technology to enhance The Cambridge’s customer service and operational efficiency. Through a series of upgrades and the implementation of finova’s advanced eBanking and mobile solutions, The Cambridge aims to offer new products and services, thus improving the overall customer experience.
finova specializes in delivering comprehensive cloud-based solutions for the financial services industry. Its offerings include a Core Banking Platform, Broker Platform, and finova Connect, which facilitate seamless interactions between lenders, brokers, and consumers. The integration of these technologies enables institutions like The Cambridge to streamline their operations and provide customers with innovative banking experiences.
The Cambridge has significantly benefitted from finova’s technological prowess since the initial adoption of its cloud-hosted solutions in October 2022. This partnership has empowered The Cambridge to introduce new mortgage retention solutions and enhance customer interaction through eBanking facilities. The extension agreement until October 2030 signifies a commitment to ongoing innovation and the strategic integration of finova’s latest SaaS technologies, aiming to further refine The Cambridge’s service offerings and operational efficiency.
finova Chief Operating Officer Richard Marsh remarked, “Our collaboration and long-term strategic partnership with The Cambridge marks a significant milestone in our efforts to offer state-of-the-art technology solutions while enhancing customer-centric services within the building society sector at the same time.
“We are dedicated in our commitment to delivering exceptional service and products to our valued customers, and are excited that an even larger segment of The Cambridge’s customer base will now have the opportunity to access and benefit from our tailored solutions in the years to come.”
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