Citi have announced a new collaboration aimed at transforming cross-border transactions.
The partnership centres on combining Citi’s cross-border payments solution, WorldLink Payment Services, with Dandelion’s wide-reaching digital wallet network. Together, the companies aim to deliver near-instant, full-value payments into digital wallets across the globe, with operations running almost 24/7. The initial rollout will target the Philippines, Indonesia, Bangladesh and Colombia, before further expansion into additional markets.
The collaboration comes at a time when demand for fast and cost-effective cross-border payments is growing among both institutions and corporates. For Citi’s financial institution clients, the move enhances its remittance offering, while corporate and public sector clients benefit from a simplified solution for business-to-consumer (B2C) payments. These range from payroll and expense reimbursements to customer refunds, social benefits, compensation and gig-economy payouts.
Citi’s payments business is already substantial, processing more than 11m instant payments daily and recording almost $380bn in cross-border transaction volumes in 2024. The new initiative builds on this scale by enabling clients to use WorldLink to pay into more than 150 destinations, including bank accounts, debit cards and mobile wallets. The platform supports 135 currencies and integrates with a variety of networks, from ACH to proprietary instant payments.
Alongside this, Citi has rolled out other real-time services, including Citi Token Services and 24/7 USD Clearing, which add further resilience and flexibility to its offering. With Dandelion’s established reach in emerging digital economies, Citi is extending its footprint into regions where wallets have become a primary method of managing money.
Dandelion, as part of Euronet Worldwide, brings a strong track record in building electronic payment services that link multiple markets. Its expansive network and digital wallet capabilities allow it to connect directly with local users in fast-growing economies, supporting businesses and individuals alike.
Citi head of cross border payments services Emanuela Saccarola said, “Our collaboration with Dandelion underscores Citi’s commitment to delivering innovative and comprehensive payment solutions that meet the evolving needs of our global clients. By integrating Dandelion’s robust digital wallet network with Citi’s global payment infrastructure, we are enabling our clients to reach into markets with new payment methods. This will help unlock speed, cost efficiency and transparency and reinforce our position as a leader in providing always on, 24/7 real-time payments.”
Euronet executive vice president and CEO of the money transfer segment Juan Bianchi said, “We’re thrilled to be working with Citi, pairing Dandelion’s cutting-edge cross-border payment capabilities with Citi’s diverse client base and extensive international operations. Together, we’re raising the standard for cross-border payment speed, reliability, and global reach, empowering businesses and consumers to move money seamlessly around the world.”
By aligning Citi’s scale and infrastructure with Dandelion’s wallet expertise, the partnership is set to advance global payment reliability and efficiency, offering a more streamlined and secure route for businesses to send funds into rapidly growing digital-first markets.
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