HSBC has joined forces with payments infrastructure leader Juspay to create a full-stack acquiring platform designed to transform the digital payments experience for global merchants.
The collaboration introduces a comprehensive, end-to-end platform that consolidates every part of the payment value chain within a single unified system.
This allows HSBC to provide merchants with seamless access to a wide range of payment methods, while simultaneously delivering improved transaction outcomes and operational agility. By removing the need for multiple providers, businesses will benefit from higher payment success rates, significant cost savings, and near-perfect system reliability.
HSBC global head of domestic and emerging payments Lewis Sun said, “The acquiring platform we’re building with Juspay is a full-stack, future-ready solution that meets the fast-changing needs of today’s payments landscape. This all-in-one solution removes the complexities of managing multiple payment methods for our clients, allowing them to focus their time and energy on growing their businesses.”
Juspay co-founder and COO Sheetal Lalwani said, “We’re excited to partner with HSBC and set a new benchmark for acquiring by demonstrating how banks and fintechs can co-create high-performance, future-ready infrastructure. Together, we are building a platform that bridges institutional scale with the agility of modern technology.”
The new platform is built for speed, flexibility, and reliability. It offers an integrated set of features that includes native checkout experiences, intelligent transaction routing, support for local payment methods, and comprehensive risk and fraud management.
Additionally, it incorporates chargeback and dispute handling, reconciliation and settlement tools, and real-time monitoring and control capabilities — all within a unified architecture designed to enhance merchant performance and scalability.
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