The Medical Assurance Company of Mississippi (MACM) has selected OneShield as its new full-suite core insurance platform as the medical malpractice insurer moves away from legacy on-premises systems.
MACM will migrate underwriting, claims and member operations onto OneShield’s cloud-based platform, consolidating multiple systems into a single core environment.
Founded in 1976 during a medical malpractice insurance crisis in Mississippi, MACM was established by physicians to provide cover for healthcare professionals struggling to obtain insurance. The company now supports nearly 2,500 physicians across the state.
OneShield provides cloud-based core systems for commercial property, specialty insurers and MGAs. Its OMS platform combines policy administration, claims and operational workflows within a single system designed to modernise insurance operations and improve scalability.
The transition is intended to simplify MACM’s technology infrastructure while improving workflow efficiency, data access and integration across departments. The insurer also plans to use the platform’s AI-powered capabilities to support future operational improvements.
MACM said moving to a single cloud-based platform will allow employees to access underwriting, claims, healthcare safety and member data through one system rather than navigating multiple disconnected applications.
The insurer expects the migration to improve operational speed and scalability while creating a stronger foundation for long-term growth and innovation.
OneShield Market Solutions vice president of sales AJ Upton said, “This partnership reflects exactly what OMS was built for: helping established carriers not only strengthen their current operations but also build a foundation for future growth. MACM has served Mississippi’s physicians for nearly 50 years, and OMS will give them a modern platform to support that mission today while opening the door to new opportunities ahead.”
MACM president and CEO Michael M. Beckett said, “Moving to OneShield is not just a technology upgrade—it’s a strategic investment in MACM’s future. It positions us to operate with greater speed, precision, and scalability, enabling us to deliver superior service to our policyholders while building a platform for sustainable growth, innovation, and long-term competitive strength.”
MACM added, “Our transition into OneShield will allow us to use one core system for our Underwriting, Claims, Healthcare Safety, and Members Only applications. No more searching different systems for information or documents. Better integration of data for all MACM departments. Easier access for all employees, whether in the office or on the road. OneShield will be a key component of our continuing efforts to make data access easier and processes more fluid and streamlined, and we’re excited about the AI-powered capabilities the platform offers as we look to the future.”
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