Rezolv bags $12.5m to scale AI-led debt collection

Rezolv bags $12.5m to scale AI-led debt collection

Rezolv, an Indian AI-native lending technology platform, has closed a $12.5m Series A funding round.

The round was led by Norwest, with Vertex Ventures Southeast Asia and India joining as a new backer alongside existing investor 3one4 Capital.

The business was set up in 2024 by Karan Mehta and Sonali Jindal, who previously founded the lending firm Kissht, and it combines a full debt-collection platform with purpose-built artificial intelligence for lenders.

The newly secured funds will be channelled into deepening Rezolv’s AI capabilities across its lending suite, spanning sales, risk assessment, underwriting and collections, as it works towards fully automated lending workflows and pursues its ambition of becoming a leading AI platform on a global scale.

Rezolv AI Technology Solutions describes itself as a LendTech AI company aiming to modernise lending for financial institutions of every size through a fully integrated, AI-first approach.

Its platform is designed to help lenders automate and improve their operations at every stage, from initial borrower outreach through to pre-delinquency management and write-off, using analytics, automation and digital engagement to raise efficiency while maintaining service quality for customers.

The firm’s longer-term aim is to build an AI-native operating system that runs the entire lending lifecycle, including engagement, collections, field work, legal processes and recoveries, through intelligent agents working in tandem with human staff, initially across India before expanding into other global lending markets.

Since its 2024 launch, Rezolv has built relationships with more than 22 banks and NBFCs, among them AU Small Finance Bank, ICICI Bank, Poonawalla Fincorp, Bajaj Auto Credit, Five-Star Business Finance and Muthoot Capital, together with several other lenders.

Rezolv Founder Sonali Jindal said, “AI adoption is no longer the challenge as nearly every organisation today is implementing AI. The real challenge is metricisation: can you quantify the business impact AI is creating?

“At Rezolv, we are solving this for debt collections by combining a comprehensive platform with AI and intelligence to deliver measurable outcomes across recovery rates, cost, productivity and workforce optimisation. We believe the next phase of AI will be defined by measurable business outcomes, not just adoption. This investment will help us bolster these capabilities and further strengthen our proposition for the lending ecosystem.”

Rezolv Founder Karan Mehta said, “Rezolv’s full-stack, AI-powered platform is built for lending in the AI era, and we are grateful for our investors’ shared belief in this vision. We believe the platform is well positioned to drive greater intelligence, efficiency and measurable outcomes across the lending ecosystem.”

In a joint statement, Norwest managing director and head of Norwest India Niren Shah and Norwest principal Nikhil Kookada said, “AI is creating an opportunity to fundamentally rethink financial services. Debt collection is one of the most compelling areas in financial services for AI-led transformation, given the scale, complexity, and highly manual nature of the existing ecosystem. We believe the team has the ambition and capabilities to define a new generation of AI-led financial services infrastructure.”

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