IT Smart Systems has entered a strategic partnership with Feedzai, an AI-native financial crime prevention specialist, to strengthen fraud protection across digital payment journeys.
The tie-up sees ITSS add Feedzai’s RiskOps platform to its portfolio, bringing machine learning capabilities for fraud detection and anti-money laundering alongside its existing digital banking, payments and enterprise integration offering. The move is designed to help financial institutions defend against increasingly sophisticated financial crime without disrupting the customer experience.
Banks and financial institutions are facing mounting pressure to reconcile robust risk controls with frictionless digital services, as criminals adopt more advanced tactics. By combining Feedzai’s global risk intelligence, which the company says spans more than $9tn in protected payments annually, with ITSS’s 24 years of experience across banking and payments ecosystems, the partnership aims to reinforce fraud prevention throughout the entire payments journey and across all channels.
The companies frame this as a move away from conventional payment processing towards proactive, AI-driven prevention built to support the growth of instant payments and the anticipated digital euro.
Rather than positioning fraud prevention as a bolt-on security measure, the partnership embeds real-time risk decisioning directly into customer journeys, spanning digital onboarding, payment execution and ongoing transaction monitoring.
ITSS’s integration experience covers onboarding, omnichannel payments, SEPA transactions and KYC and AML workflows, positioning fraud prevention as an embedded part of the digital experience rather than a separate layer. The agreement also broadens access to Feedzai’s RiskOps capabilities across Romania and the wider Central and Eastern European region.
ITSS executive partner Alex Cociu said, “This partnership is more than a new technology alliance. It represents the next step in ITSS’s strategic vision: combining digital banking, enterprise integration, payments, AI, and fraud prevention into a unified, complete ecosystem for financial institutions.
Our customers already trust us to modernize banking platforms, integrate complex payment infrastructures, and deliver omnichannel digital experiences. Now, together with Feedzai, we can also help them stay ahead of increasingly sophisticated financial crime through AI-powered fraud prevention and AML capabilities.”
Feedzai general manager Maximilian von Criegern said, “AI is making scams more convincing and more scalable than ever. Behind every fraud loss is a person whose finances, ambitions, and future are affected. By partnering with ITSS, we’re strengthening defenses against evolving threats and helping protect customers from fraud before it happens.”
For institutions across the CEE region navigating an accelerating shift towards instant payments, this alliance offers an early signal of how fraud prevention infrastructure is being rebuilt for the next generation of financial crime.
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