Apex Group, a global financial services provider, has appointed Ken Fullerton as its new Global Head of Operational Transformation.
Fullerton will lead the Operational Delivery and Improvement team, focusing on client-driven technology and business process initiatives and improvements. Additionally, he will oversee the Global Service Centres.
The company, known for its commitment to revolutionising the financial services industry, has strategically positioned Fullerton in this key role to drive industry growth through the integration of technology and human capital.
It is hoped that this will enhance its operational capabilities and streamline processes, ultimately delivering enhanced value to its clients.
Fullerton brings with him nearly two decades of experience, having previously served at SS&C GlobeOp. At SS&C GlobeOp, he also held the position of Chief Operating Officer for the Fund Administration business, overseeing various functional areas across global operations.
His expertise spans investor services, operations, fund accounting, client relationship management, and technology, covering regions such as the Americas, Europe, and APAC.
Prior to joining Apex Group, Fullerton expressed his enthusiasm for the opportunity, stating, “I’m thrilled to be a part of Apex Group at a time when they’re driving positive change throughout the industry. We pride ourselves on being a single source solution and the fact that we keep investing in the business from a people and technology perspective demonstrates the global breadth of the offering – which is exactly why I wanted to join the team.”
Christopher Mulhern, Group Product and Operations Officer at Apex Group, added, “We are delighted to welcome Ken to the Apex team. His appointment represents one of the final steps in the restructuring of product/operations that began in January of this year. Establishing a clear focus and mandate on operational improvement sitting alongside business as usual activities is a critical component of the transformation effort and having Ken join to lead this team is a big win for Apex. We look for Ken to lead and drive execution of many technology and business process improvement initiatives that were established in Q1 of 2024.”
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