Trustly and foodora, two pivotal players in the financial and food delivery landscapes respectively, have embarked on a strategic partnership.
The partnership is driven by a shared goal to streamline the payment process for foodora customers. By integrating Trustly’s open banking technology, foodora aims to provide a new checkout service that allows customers to pay directly from their bank accounts, omitting the need for credit or debit cards. This innovation is expected to debut in Finland, with plans to expand into other European markets such as Norway, Sweden, the Czech Republic, and Austria.
Trustly specializes in offering secure and efficient banking payment solutions that bypass traditional payment methods. Their technology not only ensures a smoother payment process but also offers heightened security by encrypting data in transit and not storing customer banking details. foodora operates as a leading food delivery service, which connects customers with a wide range of restaurants and stores, ensuring a reliable and swift delivery service.
Foodora can anticipate reduced transaction costs and quicker processing times, enhancing the overall efficiency of their service. Similarly, Trustly’s unique collection model promises faster settlements, minimal fraud risks, and instant payouts for refunds or reimbursements, making it a superior choice for foodora’s payment system needs.
Additional benefits outlined include improved customer satisfaction through a hassle-free payment process and potentially higher conversion rates for foodora’s partners, owing to the streamlined transactions.
Herbert Haas, Chief International Officer Europe at foodora, commented on the collaboration: “We chose to partner with Trustly as its cutting-edge open banking payment solution aligns perfectly with foodora’s commitment to innovation and to improve the customer experience. Trustly’s technology offers a seamless alternative to traditional card payments, which not only improves the efficiency of transactions for our customers but also has the potential to increase conversion for our partners.”
Jussi Lindberg, Chief Revenue Officer at Trustly, also shared his enthusiasm: “We are excited to bring Trustly’s open banking payment solution to foodora’s platform. Our technology is designed to make online payments as simple and secure as possible. By partnering with foodora, we aim to enhance the payment experience for both customers and vendors, driving higher conversion rates and customer satisfaction.
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