Insurance claims rewired: The rise of agentic AI

For years, artificial intelligence has quietly tiptoed in the background of insurance claims, surfacing information, flagging risks and helping humans make decisions, but rarely taking action itself. That is beginning to change. Those stealthy steps are now becoming bashful plods, as AI's impact on the decision-making process surges.

Insurance claims rewired: The rise of agentic AI

March 17, 2026

For years, artificial intelligence has quietly tiptoed in the background of insurance claims, surfacing information, flagging risks and helping humans make decisions, but rarely...

The state of regulatory change management

March 16, 2026

Compliance change management is a major challenge for financial institutions as they attempt to analyse hundreds of new regulations and updates every year. Alison...

The ESG data inconsistency problem wealth firms face

March 9, 2026

Environmental, Social, and Governance (ESG) has become an increasingly important area within the wealth management sector. However, ESG data consistency is still far from...

dacadoo’s role in the health and finance revolution

March 6, 2026

The connection between health and financial wellbeing might not be obvious, but they are deeply intertwined. FinTech Global recently sat down with Thomas Dijohn, senior...

For decades, underwriting portfolio management has largely been a retrospective exercise. Insurers reviewed performance through monthly management reports or quarterly portfolio reviews, identifying trends only after risks had already been written and exposures had begun to develop.

Inside the modern underwriting strategy

March 5, 2026

For decades, underwriting portfolio management has been guided largely by hindsight. Insurers reviewed performance through monthly management reports or quarterly portfolio reviews, identifying trends...

The hidden cost of manual processes in wealth management

March 4, 2026

The digitalization of the wealth management industry has been in full swing for many years, with firms looking to replace outdated and manual workflows...

As artificial intelligence moves from experimentation into production, insurers are rethinking how products are priced, delivered and experienced. Forecasting these industry-defining innovations is the eternal challenge.

What innovations will define InsurTech in 2026?

February 18, 2026

As artificial intelligence moves from experimentation into production, insurers are rethinking how products are priced, delivered and experienced. Forecasting these industry-defining innovations is the...

After several years of experimentation, artificial intelligence is moving into a more decisive phase for the insurance industry. Insurers, MGAs and brokers are under increasing pressure to improve efficiency, reduce costs and modernise customer engagement, all while operating within complex regulatory and operational environments. Against that backdrop, 2026 is shaping up to be a turning point, as AI shifts from pilots and proofs of concept into live production systems.

How will AI impact InsurTech in 2026?

February 17, 2026

After several years of experimentation, artificial intelligence is moving into a more decisive phase for the insurance industry. Insurers, MGAs and brokers are under...

Financial crime has always been a moving target. What has changed is the speed at which it now learns, adapts and scales. Money laundering is no longer the blunt, high-volume activity that many control frameworks were built to catch. It is coordinated, technical and increasingly designed to slip between systems that were never meant to talk to each other.

How can AML stay ahead of evolving financial crime?

February 13, 2026

Financial crime has always been a moving target. What has changed is the speed at which it now learns, adapts and scales. Money laundering...

As Valentine’s Day approaches, the language of connection, commitment, and trust feels especially apt. In the world of insurance, partnerships may not come wrapped in roses, but the strongest InsurTech collaborations are built on many of the same foundations as any lasting relationship: shared goals, mutual understanding, and a long-term bond that deepens over time.

Finding the perfect match: How to maximise your partnership with an InsurTech provider

February 12, 2026

As Valentine’s Day approaches, the language of connection, commitment, and trust feels especially apt. In the world of insurance, partnerships may not come wrapped...