Features

The current communication monitoring landscape is a ‘wild west’, and firms need to ensure their processes are nimble so they can adapt to new and evolving communication channels.

2024 marks a pivotal chapter in the dynamic world of InsurTech, where innovation and technology converge to redefine the insurance landscape. From AI-driven risk...

Transaction reporting is a necessary requirement for countless regulations, and yet Novatus Advisory co-founder Matthew Ranson believes many firms are getting this process wrong, and they might not even be aware of it.

In an era defined by technological leaps, the insurance industry faces a pivotal juncture: with the opportunity to embrace Generative AI (GenAI) to elevate customer experiences at the forefront of that. FinTech Global had the privilege to speak with Deepti Kalra, vice president & head of AI Products & Solutions - Insurance Analytics at EXL, delving into the crucial facets of GenAI and its transformative potential within insurance. 

The implementation deadline of European Sustainability Reporting Standards (ESRS) is just around the corner, but are firms ready?

In 2023, new technologies entered the market that brought new challenges for financial services firms to remain compliant, RegTech was given the opportunity to provide the solutions necessary to fix this issue. Whilst the industry may be still relatively unknown beyond the shores of finance, its importance cannot be understated.  

As another year draws to a close in the RegTech industry, the sector is peering up at a new unexpected leviathan in its midst – Generative AI. The technology, virtually unknown in the mainstream at the start of this year, has created not just new opportunities but completely new challenges for the industry to grip its teeth into.

London-headquartered Encompass claims it enables banks and financial services organisations to improve customer experience.

Money laundering is the lifeblood of organised criminals – put simply, without the ability to move and convert criminal proceeds into “clean” money to fund further crime and the lavish lifestyle criminals aspire to, organised crime gangs cease to function.

When the world went into lockdown in 2020 in a bid to stop the spread of Covid-19, many companies went into a state of...