Consumer Platforms

The insurance distribution landscape is evolving at a breakneck pace, and brokers who fail to embrace technology are set to be left behind. AI-driven tools and intelligent platforms are crucial for faster submissions, better client engagement, and stronger carrier partnerships. The difference between brokers who thrive and those who struggle increasingly comes down to how quickly they adopt tech solutions.

Why brokers must embrace AI tools now

The insurance distribution landscape is evolving at a breakneck pace, and brokers who fail to embrace technology are set to be left behind. AI-driven...
MAPFRE RE, the global reinsurance arm of the MAPFRE Group, has returned to the catastrophe bond market with a new €125m issuance designed to strengthen its protection against severe weather risks in Europe.

MAPFRE RE issues €125m catastrophe bond

MAPFRE RE, the global reinsurance arm of the MAPFRE Group, has returned to the catastrophe bond market with a new €125m issuance designed to...
Intersys, a UK-based technology, has launched a new AI in the Workplace Governance Policy Template designed to help insurers, MGAs, brokers and market service providers manage risks in relation to AI adoption.

Intersys unveils new AI governance policy for insurers

Intersys, a UK-based technology, has launched a new AI in the Workplace Governance Policy Template designed to help insurers, MGAs, brokers and market service...
Customers typically enter the claims process at one of the most stressful points in their lives, and the industry’s traditional approach has often added friction rather than relief. Poor communication, unclear next steps and manual workflows all heighten anxiety, resulting in dissatisfaction and, ultimately, churn.

Three ways to fix the broken insurance claims journey

Customers typically enter the claims process at one of the most stressful points in their lives, and the industry’s traditional approach has often added...
Pro Global, a leading advisor in the specialist insurance sector, has launched its own Solicitors Regulation Authority (SRA) registered law firm, to manage complex claims litigation.

Pro Global unveils Pro Legal to streamline complex claims

Pro Global, a leading advisor in the specialist insurance sector, has launched its own Solicitors Regulation Authority (SRA) registered law firm, to manage complex...
InsurTech startup Pibit AI, which builds AI-powered underwriting technology for insurers, has secured $7m in fresh funding as it looks to accelerate development of its platform and expand its team.

InsurTech Pibit AI bags $7m to scale underwriting tech

InsurTech startup Pibit AI, which builds AI-powered underwriting technology for insurers, has secured $7m in fresh funding as it looks to accelerate development of...
Equisoft, a leading global digital solutions provider, has announced an ISV Built On partnership with Databricks, the data and AI company, to deliver a new integrated analytics platform for life insurance carriers.

Equisoft and Databricks team up to modernise insurance AI

Equisoft, a leading global digital solutions provider, has announced an ISV Built On partnership with Databricks, the data and AI company, to deliver a...
Californian InsurTech Agentero has launched a new solution designed to enable agents to rapidly identify the most suitable insurers for any given risk.

Agentero debuts AI solution for faster carrier matching

Californian InsurTech Agentero has launched a new solution designed to enable agents to rapidly identify the most suitable insurers for any given risk. The offering,...
After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, fans finally managed to secure Oasis reunion tickets earlier this year, following an arduous slog that underlined that customer expectations and reality are rarely aligned. Insurance claims can feel eerily similar, littered with endless forms and subpar digital systems. For many consumers, the process has become a 'Wonderwall' they just can't climb.

Can insurers really keep up as customer expectations shift?

After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in...
Scenario-Based Machine Learning (SBML) is emerging as a powerful refinement to traditional portfolio optimisation techniques used across the insurance industry. Instead of relying on simplified, linear assumptions, SBML applies machine learning to thousands of stochastic scenarios, enabling models to detect complex interactions, non-linear responses and multi-objective trade-offs. The approach gives insurers a dynamic framework capable of reflecting regulatory capital demands, liability structures and shifting risk appetites more realistically than conventional optimisation tools.

Why SBML is shifting insurer portfolio design

Scenario-Based Machine Learning (SBML) is emerging as a powerful refinement to traditional portfolio optimisation techniques used across the insurance industry. Instead of relying on...

News Stories

Why DB endgame choices must be scheme-specific

Why DB endgame choices must be scheme-specific

As the range of endgame options available to UK defined benefit (DB) pension schemes continues to grow, trustees are facing an increasingly complex decision-making...
Nearly half of UK consumers want personalised bank rewards

Nearly half of UK consumers want personalised bank rewards

Nearly half of UK consumers say personalised cashback rewards would make them more likely to remain with their bank, according to new research from...
Boku goes live with Pix payments in Brazil

Boku goes live with Pix payments in Brazil

Boku, a local payments partner for global commerce, has announced it is now live and processing transactions via Pix in Brazil, marking a significant...
Keel exits stealth as profitable BaaS platform

Keel exits stealth as profitable BaaS platform

Keel, the Manchester-based Banking-as-a-Service (BaaS) platform that grew out of consumer neobank Frost, has made its public debut after quietly reaching profitability and assembling...
Broadridge deploys agentic AI across capital markets

Broadridge deploys agentic AI across capital markets

Broadridge Financial Solutions, a financial technology firm, has announced that its agentic AI capabilities are now live in production across capital markets and wealth...

120,000+ FinTech leaders get exclusive industry stories delivered every week