Communications Monitoring

As technology continues to evolve over the long-term, one particular trend we can expect to remain is that of the role of voice –...

In recent years, off-channel communications have come under the intense scrutiny of regulators like the U.S. Securities and Exchange Commission (SEC) and the Commodity Futures Trading Commission (CFTC). This scrutiny is largely due to the risks these unmonitored communications pose, ranging from compliance issues to gaps in record-keeping that can affect investor protection.

A groundbreaking benchmarking report by 1LoD has just been released, offering an in-depth look at the current state of voice surveillance across financial institutions....

At a recent RegTech event in NewYork, topics ranged from AI and blockchain to cybersecurity and IoT, but the standout issue was voice compliance,...

Theta Lake, Inc., an esteemed leader in Digital Communications Governance (DCG) and a heralded provider of Unified Communication Compliance solutions, has recently expanded its offerings.

In the financial sector, the spotlight has recently intensified on non-financial misconduct, spurred by the Financial Conduct Authority's (FCA) focused initiatives and investigations into issues like sexism, bullying, and discrimination.

Theta Lake, a pioneer in Digital Communications Governance (DCG) & Compliance, has announced a host of new product innovations which are designed to address evolving customer needs.

On March 6, 2024, the Securities and Exchange Commission (SEC) announced the completion of the highly anticipated climate disclosure rule.

In the realm of healthcare, the concept of patient experience has significantly evolved, particularly in understanding and enhancing the quality of care. Smart Communications, which...

In a significant move underscoring the persistent focus on regulatory compliance within the financial sector, the Securities and Exchange Commission (SEC) has once again...