Communications Monitoring

Responding to governance events such as audits, investigations, and e-discovery has become increasingly complex with the adoption of unified communications and collaboration (UCC) technologies.

MirrorWeb, a prominent player in the digital communications archiving and regulatory compliance software arena, has successfully secured a $63m growth equity investment from Mainsail Partners.

The SEC and the CFTC have recently imposed fines totalling $477.75m on 26 broker-dealers and investment advisers for failing to comply with electronic communication...

In today’s digital age, reliable communication networks are vital for business operations, especially in the financial sector. Theta Lake, a digital communications governance and archiving...

Verizon has long been a leading carrier in business communication, particularly in the financial services sector. With over 99m postpaid connections, Verizon’s robust network facilitates vital communication channels, especially through SMS, which is critical for transaction alerts, client communications, and internal coordination within financial institutions.

In today's fast-paced digital landscape, financial services organisations face the dual challenge of maintaining regulatory compliance while ensuring efficient communication. The integration of Theta...

With regulatory fines for inadequate eComms surveillance soaring in 2024, eflow Global has introduced an upgraded version of its AI-driven platform, TZEC.

As technology continues to evolve over the long-term, one particular trend we can expect to remain is that of the role of voice –...

In recent years, off-channel communications have come under the intense scrutiny of regulators like the U.S. Securities and Exchange Commission (SEC) and the Commodity Futures Trading Commission (CFTC). This scrutiny is largely due to the risks these unmonitored communications pose, ranging from compliance issues to gaps in record-keeping that can affect investor protection.

A groundbreaking benchmarking report by 1LoD has just been released, offering an in-depth look at the current state of voice surveillance across financial institutions....