KYB, or Know Your Business, is an essential process for businesses engaging with other companies. It serves as the backbone of safe, compliant third-party relationships, enabling firms to assess and manage potential risks before formalizing business agreements.

Hummingbird, a leader in financial crime risk management, has announced the strategic acquisition of LogicLoop, known for its pioneering no-code data integration and automation technology.

Monarch E&S Insurance Services has partnered with Obsidian Insurance Holdings to launch an enhanced personal umbrella policy.

In a move to modernize AML/CFT frameworks, the U.S. Department of the Treasury's FinCEN has unveiled a proposal under the Anti-Money Laundering Act of 2020.

Research commissioned by CRIF has found a shift in banking preferences among UK consumers, highlighting a declining interest in bank branch proximity.

arqu, a tech-enabled wholesale insurance brokerage, has raised $10m in a Series A financing round led by Crosslink Capital, with additional support from Intact Ventures.

The HKMA and the DFSA have taken a step towards strengthening sustainable finance by hosting their first Joint Climate Finance Conference.

In a move to enhance the transparency and reliability of global carbon markets, MSCI has introduced the MSCI Carbon Project Ratings.

65% of insurance claims handlers have noticed a rise in fraudulent claims since the onset of the cost of living crisis.

In the fast-paced world of retail, securing customer loyalty requires more than just making sales—it’s about creating engaging, personalised experiences that keep shoppers coming back. With e-commerce giants and social media-driven brands constantly setting higher expectations, retailers must stay ahead by addressing customers' deeper wants and needs. From personalised shopping to advanced AI, the following strategies will help retailers retain customers and build long-term relationships.