Tag: automation

Simplifai has partnered with Stillwater Insurance to automate its claims process, aiming to enhance customer service and operational efficiency.

The evolution from manual KYC practices to Corporate Digital Identity (CDI) represents a significant shift within the banking sector.

M-Files, a leader in information management solutions, has suggested that financial services organisations can achieve a competitive advantage by reducing their cost to serve.

In a significant move to enhance Know Your Business (KYB) processes, GBG, a leader in global identity and location, has launched GBG Detected.

As the financial sector continues its rapid transformation, the integration of sophisticated automation in financial analytics is increasingly paramount. A Forbes study indicates that up to 25% of routine, information-based tasks in financial services could be automated by AI.

One of America's largest mortgage servicers has been facing a significant challenge. The company, which was established in the early 1990s and operates across all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, offers a variety of mortgage solutions, including conventional loans, refinancing, and first-time homebuyer programs such as FHA loans.

Inland Empire Health Plan (IEHP) has established itself as a prominent figure in the healthcare sector, ranking among the top 10 largest Medicaid health plans in the U.S. and holding the title of the largest not-for-profit Medicare-Medicaid public health plan nationwide.

Claims represent a pivotal moment in insurance, often determining customer loyalty and future business opportunities. They not only involve the insurer and the customer but also the beneficiary, creating a chance to impress and potentially convert the beneficiary into a new customer. This underscores the importance of a satisfying service process during claim handling.

In the ever-evolving landscape of the FinTech industry, companies strive to stay ahead by embracing innovative technologies that enhance operational efficiency and customer satisfaction. One such FinTech giant, renowned for its revolutionary payment solutions and merchant-focused technology, embarked on a transformative journey to address its growing operational challenges. AI-powered automation specialists Simplifai explains how it enhanced the efficiency of this industry titan.

The Integrated Reporting Framework (IReF), an initiative by the ECB, aims to streamline banks’ statistical reporting processes across the Eurozone.