Tag: Claims management

The Tipping Point: How Digital Capacity Impacts Insurance Loyalty

In today's insurance landscape, customers eagerly anticipate all services to be available digitally without delay. Gone are the days when tedious paper-based protocols were...

Guidewire to Elevate QBE North America’s Operations with Innovative Cloud Claims...

Global insurer and reinsurer, QBE North America, a branch of QBE Insurance Group Limited, and Guidewire, a trusted platform for property and casualty (P&C) insurers, have revealed a strategic partnership.

Why improving claims experiences could mean more business for insurers

In digital transformation initiatives, claims experiences have often been neglected due to the fact they are an expense and not a value driver. However, improving customer experience in these processes could be the secret to keeping more clients. One of the companies pioneering this charge is Benekiva.

FCA begins regulating duties for the claims management industry

The UK’s Financial Conduct Authority (FCA) has begun regulating the claims management industry across England, Wales and Scotland.

Carlyle buys majority stake in Sedgwick in $6.7bn deal

Carlyle has picked up a majority stake in tech-enabled insurance claims business Sedgwick in a deal with KKR valued at approximately $6.7bn.

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