Tag: cost-of-living crisis
Balancing technology and empathy: A guide to supporting vulnerable customers
In the wake of escalating living costs, contact centres have become crucial lifelines, particularly for vulnerable customers requiring support across utilities, healthcare, and housing sectors. This enhanced reliance on contact centres underscores their pivotal role in delivering responsible and sensitive services.
Cheddar relaunches savings app amidst cost of living crisis
Cheddar, a pioneering FinTech company known for its innovative rewards applications, has unveiled its latest product aimed at alleviating the financial pressures of the cost of living crisis for consumers in the UK.
UK consumers turn to borrowing amidst tighter loan criteria
Amidst an escalating cost-of-living crisis, many UK citizens are relying on borrowing to bridge their financial gaps.
Young adults face mental health crisis linked to cost of living,...
A recent study from responsible lender Creditspring reveals alarming insights into the dire state of mental health among young Brits due to the escalating cost of living crisis. With financial stress reaching unprecedented levels, almost half of the youth admit to witnessing a significant decline in their mental wellbeing.
Debt prevention platform SuperFi snags €900k for living cost crisis support
SuperFi, a FinTech company focused on preventing debt, recently announced a successful pre-seed funding round where it raised €900k.
Rise in financial management tool demand sees UK banks and FinTechs...
In response to the cost-of-living crisis, financial institutions are boosting their data-driven financial management support.
Why investment firms should implement digital channels
FinTech global recently sat down with Fredrik Davéus, the CEO and co-founder of financial analytics API developer Kidbrooke. During the discussion, Davéus explained why investment firms should implement digital channels.
As a recession looms, how SME lending will be a cornerstone...
It is no secret the economic situation is in a bit of turmoil. People face a cost-of-living crisis and having just recovered from the impact of the pandemic, businesses are once again preparing for a tough market where survival is a priority. SME lending is their saviour.
Financial services fear fraud rise with cost-of-living crisis
Nearly half (43%) of financial services expect the cost-of-living crisis to increase the risk of financial crime and fraud over the next 12 months.