Tag: customer engagement
docStribute secures £820k, pioneering future of financial services communication
docStribute, a trailblazing RegTech firm based in London, has successfully completed a pre-Series A funding round.
Digital Onboarding secures $58m from Volition Capital for FinTech growth
Digital Onboarding, a pioneering SaaS company known for enhancing customer relations for over 100 financial institutions, has successfully closed a significant funding round.
Glia enhance executive leadership team with new appointment
Glia, a pioneering customer interaction leader unifying Digital Customer Service (DCS), call centre, and automation into a singular platform, has recently enhanced its executive leadership team.
CommBox launches Era AI for customer service automation
CommBox, an AI-driven customer communications leader, has introduced its latest innovation, Era AI to enable customer service to be intelligently automated.
Andaria launches launches embedded finance offering
Andaria, a leader in the FinTech industry, and Discover, a prominent player in payment solutions, have partnered to launch an innovative Embedded Finance offering.
Connectly bags $7.85m to accelerate AI-powered conversational commerce
Connectly, a leader in conversational commerce, has announced a successful $7.85M in a bid to to accelerate AI-powered conversational commerce.
Does insurance need to foster greater engagement with consumers?
Go to any FinTech event and it is instantly clear that customer engagement is a major priority for most companies. Given its significance, are insurance firms doing enough or should they be doing more?
Twilio set to bolster engagement tools with AI
Twilio Inc. has revealed that it is bolstering its customer engagement by infusing it with artificial intelligence.
Gamification in wealth management: A double-edged sword?
While it has its risks, gamification can be a valuable tool to help wealth managers improve customer engagement and loyalty.
Novobanco and Feedzai join forces to elevate customer experience and fraud...
Feedzai, the trailblazer of the world's inaugural RiskOps platform for financial risk management, has formed an alliance with Portugal's prominent banking entity, Novobanco.