Tag: data analysis

As we head into 2024 and begin to analyse the trends we anticipate will drive the future of customer experience (CX), it is no longer too early to look even further ahead. Smart Communications delves into the anticipated major market trends impacting customer communications and experience in the next few years, focusing on predictions highlighted in the IDC FutureScape report for 2024.

Compliance automation is a game-changer in how chief compliance officers (CCOs) present crucial regulatory compliance information to board members. This technological advancement not only makes compliance processes more efficient but also equips board members with vital knowledge for informed decision-making.

Fraud in the UK has become a significant concern, with 40% of crimes being fraudulent. Money muling is at the forefront, where fraudsters utilise synthetic or real mule accounts for financial gain. The UK government, recognizing the seriousness, plans to publish an action plan to combat this issue. 

COGNNA, a trailblazer in cybersecurity within the Middle East and North Africa (MENA) region, has completed a seed funding round, amassing over $2.25m.

The insurance sector is grappling with a pricing tool dilemma. A significant 81% of insurers express doubts regarding the effectiveness of their current pricing technologies. One of the main culprits? Excel.

Aviva's Global Corporate and Specialty (GCS) has leveraged hyperexponential’s Pricing Decision Intelligence (PDI) platform, hx Renew, to build 20 new insurance pricing models in just nine months.

London-based RegTech Kamma has raised £3.6m as it looks to deliver Net Zero in UK homes and commercial properties.

The significance of data visibility in the insurance sector is often underestimated. For companies hoping to maintain a competitive edge, robust data monitoring and management are critical, especially given the sheer volume of data they handle. Recognising this challenge, distriBind offers an innovative visibility solution that is setting new standards in the industry.

US-Israeli data analytics firm Personetics raised $75m led by private equity firm Warburg Pincus, aiming to make financial customisation more accessible. Backed by investors such...