Tag: Digital Communications

The modern hybrid workplace has fundamentally changed how regulated businesses communicate. Microsoft Teams now serves as boardroom, trading floor, and informal communication channel all...

Financial advisors sit in one of the most heavily regulated corners of financial services, and the job is getting harder as client expectations rise,...

Voice communication and virtual meetings have become the backbone of how regulated employees interact, particularly in financial services. Regulators are increasingly asking firms not...

Modernising communications governance and archiving has become a priority for regulated organisations as they approach 2026. The compliance environment has shifted rapidly, driven by...

Theta Lake has been named the top performer in five out of six use cases in Gartner’s latest Critical Capabilities for Digital Communications Governance...

Global FinTech leader Broadridge Financial Solutions has announced the acquisition of Signal, a UK-based firm specialising in customer communications for financial services and social...

Santa Barbara SKY FC, an emerging USL Championship soccer team, and Theta Lake, a leader in digital communications governance and archiving, have announced a...

As the regulatory landscape tightens its grip on digital communications, the imperative for exhaustive capture and archival of electronic dialogues grows increasingly critical.

2023 was a pivotal year in digital communications governance. In the US, regulatory bodies imposed hundreds of millions in fines, extending their reach from banks to broker-dealers, investment advisers, and credit rating agencies. Similar actions were observed in the UK, with regulatory bodies sanctioning banks and fining firms for non-compliance in trading communications.

Gartner's recent foray into Digital Communications Governance (DCG) marks a pivotal moment in the tech landscape.