Tag: Digital transformation

Vicarius, a pioneer in the cybersecurity sector, has secured a substantial $30m in Series B funding.

Arch Insurance North America has announced the appointment of Prabhu Venkataraman as Chief Information Officer (CIO). This key addition to their leadership team is aimed...

Prometeo, an innovative startup based in Uruguay, recently announced a significant milestone in its journey to revolutionise open banking across Latin America. 

Verisk, a global data analytics and technology provider, has successfully acquired prominent German-based InsurTech Rocket Enterprise Solutions GmbH.

InvestCloud, a global provider of wealth and asset management solutions, has announced the appointment of a new Chairman and CEO as it looks to enter the next stage of its development.

Backbase, a global leader in Engagement Banking, has entered into a strategic agreement to bolster Danske Bank's customer experience by implementing its unique offering. 

Temenos, a global leader in composable banking solutions, has today announced the launch of its groundbreaking Temenos Enterprise Services.

Finverity, known for its trade and supply chain finance digital ecosystem, has revealed a partnership with Tesselate Group, that aims to facilitate the comprehensive digitalisation of banks and NBFIs' operations.

As we head into 2024 and begin to analyse the trends we anticipate will drive the future of customer experience (CX), it is no longer too early to look even further ahead. Smart Communications delves into the anticipated major market trends impacting customer communications and experience in the next few years, focusing on predictions highlighted in the IDC FutureScape report for 2024.

The journey of digital transformation has been a critical focus for financial institutions (FIs). While considerable progress has been made in digitising compliance and operational processes, a significant challenge remains: addressing Financial Crime comprehensively.