Tag: Facebook Messenger
NatWest restricts staff from using WhatsApp and Messenger on company devices
NatWest Group has taken a firm step in tightening its internal communication protocols by blocking popular messaging services WhatsApp, Facebook Messenger, and Skype on company devices across the UK.
Revolutionising customer interactions: Theta Lake’s latest integrations with RingCentral
Managing customer interactions across diverse digital platforms presents a complex challenge. However, the recent integrations between Theta Lake and RingCentral introduce a robust solution to this dilemma, specifically through their digital and omnichannel support functionalities within RingCX Digital and RingCentral Contact Center.