Tag: legacy systems

CommBox, an AI-driven customer communications leader, has introduced its latest innovation, Era AI to enable customer service to be intelligently automated.

The London Market is on the precipice of a digital transformation, and one significant initiative propelling this change is the Core Data Record (CDR) introduced by Lloyds as part of the Lloyd’s Blueprint Two programme. This strategic move aims to standardise and streamline the collection of critical transaction data, marking a pivotal leap in market efficiency. InsurTech Novidea explains why CDR matters for London market brokers. 

In 2022, Fenergo's annual research survey of global investment banks highlighted a labor-intensive environment in Know Your Customer (KYC) processes. These processes were costing banks as much as $35m annually.

In the evolving landscape of insurance, there is a stark need for adaptation. The rampant shift towards digitalisation has impacted the very core of how insurers operate, but the data-driven wave hasn't been smooth sailing. Underwriters and actuaries, key players in the industry, voice discontent with contemporary processes.