Tag: Onboarding

How digital onboarding is crucial for customer-centricity

Companies are facing increasing pressures to streamline customer-facing processes. The digital ecosystem emphasizes a world where people want things completed instantly and poor experiences mean switching to other providers. Chor Teh - financial crime compliance industry practice lead at Moody’s Analytics - has explored why customers should be at the front of onboarding processes.

Mobile operators to generate $27bn through multi-factor authentication

Mobile operators will generate $27bn from SMS messages related to multi-factor authentication in 2022, an increase from $25bn in 2021, according to a study from Juniper Research.

Sheer Markets taps Muinmos to accelerate onboarding and compliance

Muinmos has been chosen by FinTech firm Sheer Markets for its fully automated AI-based onboarding solution.

IDmission joins podcast exploring the role of identity proofing in financial...

As more firms adopt digital operations, the need for seamless and secure onboarding tools will become critical. A new podcast explores the role identity proofing has within financial services.

Over half of consumers abandoned onboarding processes in 2021

More than half of consumers (68%) abandoned a financial application during the onboarding process in 2021, up from 63% in 2020, research from Signicat claims.

How does onboarding impact long term client engagement?

Recent work by MyDocSafe has underlined five key potential ways that onboarding and ongoing client management can impact long term client engagement.

The 5 main onboarding threats in 2022 and how to protect...

Here are the 5 main sources of onboarding-related threat to your financial institution in 2022, and here’s what to do about them.

How Trulioo’s GlobalGateway streamlines and optimises digital identity services across the...

The fight against fraud often feels unwinnable, but Trulioo GlobalGateway is making it a fairer fight.

What are the three key pillars of customer experience?

A recent whitepaper by client data management firm iMeta has underlined three vital pillars of the customer experience journey in financial services.

IDmission is reducing the stress of customer onboarding

As customers expect an increasingly digital service, banks are faced with the challenge of safely onboarding new clients remotely. That is where IDmission’s digital identity verification tools come in.

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