Tag: SMS

As the regulatory landscape tightens its grip on digital communications, the imperative for exhaustive capture and archival of electronic dialogues grows increasingly critical.

Managing customer interactions across diverse digital platforms presents a complex challenge. However, the recent integrations between Theta Lake and RingCentral introduce a robust solution to this dilemma, specifically through their digital and omnichannel support functionalities within RingCX Digital and RingCentral Contact Center.

In today’s digital age, reliable communication networks are vital for business operations, especially in the financial sector. Theta Lake, a digital communications governance and archiving...

Commonwealth Bank has embarked on a partnership with Vodafone which aims to bolster defenses against the threat of SMS scams.

The Australian Communications and Media Authority (ACMA) has registered new rules to require telecos to identify, trace and block SMS scams.