Tag: Social Media

Managing customer interactions across diverse digital platforms presents a complex challenge. However, the recent integrations between Theta Lake and RingCentral introduce a robust solution to this dilemma, specifically through their digital and omnichannel support functionalities within RingCX Digital and RingCentral Contact Center.

The Japanese government, led by Prime Minister Fumio Kishida, has resolved to combat the escalating issue of fraudulent advertisements on social media.

Personalisation has continued to feature as an integral part of digitalisation strategies. Spurred on by the demand for it by consumers, companies across the financial services landscape are transforming their products to be personalised to specific customer needs.

In the rapidly changing landscape of customer and business interactions, understanding and adapting to the dynamics of generational preferences is more crucial than ever....

Compliance within the financial services industry has taken a new turn as online trading and the emergence of 'finfluencers' on social media platforms have magnified the risks of market manipulation. The shift in the landscape demands greater attention to the prevention, detection, and mitigation of market abuse.

Twitter has reportedly applied for regulatory licences across the US and is exploring software that would introduce payments on the platform.

Social media has become a core part of the lives of many. As people look to invest to curb impacts of the economic climate, will social media become their financial advisor?

Shares, which claims to be Europe’s first social and community-based investing app, has closed its Series B on $40m, just months after its UK launch.

Social media platform Instagram has embedded payments through the support of Meta Pay.

Changes to UK internet safety laws will mean social media platforms will have to proactively look and remove disinformation harmful to the UK from foreign state actors.