Tag: voice surveillance
The growing demand for advanced voice surveillance technologies
A groundbreaking benchmarking report by 1LoD has just been released, offering an in-depth look at the current state of voice surveillance across financial institutions....
Modernising call surveillance: The risks of legacy systems for banks
The 2024 1LoD Surveillance Benchmarking Survey & Report, featuring insights from over 30 leading global banks, has highlighted the pressing need for banks to update their call surveillance practices. Sponsored by Wordwatch, the report outlines the operational and financial risks associated with maintaining multiple legacy systems.