NICE add Zoom video communication compliance tool

Financial communication recording and compliance platform NICE has added Zoom capture to its compliance suite.

Its NICE NTR-X solution can now be used for compliance recording capture for communications conducted via Zoom. This includes Zoom Meetings and Zoom Phone.

NICE and Zoom worked together to enable compatibility so regulated customers could meet capture and assurance requirements under Dodd-Frank, the Consumer Protection Act, MiFID II and others.

The solution can be deployed globally, whilst also meeting local capture and storage requirements. This provides financial services firms with the benefit of a central vantage point into all global regulated users and communications.

NICE executive vice president Chris Wooten said, “In the current environment, as firms accelerate their digital transformation, we’re seeing the adoption of multiple forms of unified communications grow rapidly, particularly in heavily regulated environments like financial services.

“Our solution for Zoom continues to reinforce the fact that firms can put their trust in NICE and NTR-X for compliance recording coverage for all types of communications, from audio and video, to screen sharing and chat.”

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