Novidea names new head of UK delivery to meet growing demand


Novidea, a global InsurTech and creator of a data-driven, cloud-native insurance platform, has appointed Matt Richards as head of UK delivery.

Novidea’s insurance management platform offers a data-driven, cloud-based solution that is built on Salesforce, which standardises and automates processes to improve efficiency and deliver an enhanced user experience.

Its platform has a self-service portal which gives clients secure access from any device to key information including renewals, policies, claims, and analytics.

This offering, according to Novidea, enables brokers, agents, and MGAs to reduce costs and drive growth across the entire distribution lifecycle.

In his new role, Richards has overall responsibility for UK customer deliveries to ensure that Novidea consistently exceeds customer requirements for excellence in service and delivery for its insurance platform.

Novide said that Richards will also develop the UK team and delivery partners to ensure the business continues to scale on demand and to help streamline operational processes.

According to the InsurTech, Richards is a specialist in client delivery, project management, and account management, having previously worked as professional services director at Eurobase, an international software and service provider.

The appointment of Richards follows a series of others at Novidea, including Peter Gregory from SSP Worldwide, Paul Richmond, previously at broker Price Forbes, and insurance IT firm DXC, Tom McFarland, formerly of AON and Sequel.

Ben Potts, UK MD of Novidea, said, “At Novidea, we are bringing in top talent to support our London market and UK regional customers. Matt brings a wealth of experience to ensure the smooth running of our project delivery and the implementation of our data-driven, cloud-native insurance platform, which is s enabling our customers to transform and digitise their businesses.”

Richards added, “Novidea is on a fast track to success. Its data-driven platform is transformational for businesses looking for the most effective ways to remain competitive as the industry starts to truly embrace digitalisation.”

Earlier this year, Global insurance broker Gallagher selected Novidea to implement and tailor its insurance broking platform for its specialty client base.

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