One Inc Partners with Safety Insurance Group to Transform Claims Payment Experience

One Inc, the premier digital payments network in the insurance sector, has announced its collaboration with Safety Insurance Group (Safety) to revolutionise the customer experience and introduce instant claims payment functionality.

This collaboration highlights the industry’s shift towards digital payment solutions and away from traditional cheque reimbursements. One Inc, already facilitating over $51bn in payments annually for more than 240 insurance carriers, continues to be a game changer in the digital payments realm.

Headquartered in Boston, Massachusetts, Safety offers a comprehensive suite of property and casualty insurance products and operates solely in Massachusetts, New Hampshire, and Maine. In pursuit of industry-leading efficiency and user-friendly business conduct, Safety has opted for One Inc’s ClaimsPay solution to refine its entire claims disbursement process.

With the incorporation of One Inc’s ClaimsPay platform, Safety customers are now offered the flexibility to receive digital payments through widely used platforms like Venmo and PayPal, along with direct payment options. By integrating mobile and web platforms, Safety aims to upgrade its customer claims experience by employing familiar mobile technology.

Safety’s Vice President of MIS, Steve Varga, expressed his enthusiasm for the partnership: “Integrating One Inc’s ClaimsPay was a natural choice as we sought to innovate this vital area of our business,” he stated. “We are focused on modernising property and casualty insurance and are always looking for partners that deliver modern tools to improve the customer experience. Security, speed, and ease of the process are our top priorities, and ClaimsPay will help us meet and exceed those benchmarks.”

Echoing this sentiment, Ian Drysdale, CEO at One Inc, remarked, “Instant payments deliver a required customer value proposition and a competitive advantage to insurance carriers. We are proud that leading carriers like Safety are choosing One Inc for claims payment transformation.”

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