Theta Lake recently took the opportunity to explain to its readers and customers more about digital communications governance and its role in it.
On 14 July, Gartner introduced a new market segment, Digital Communications Governance (DCG), in two of their Hype Cycles, specifically within Storage and Data Protection and Data Security. This announcement has stirred interest within the industry, and Gartner clients will use these Hype Cycles to evaluate the technological maturity, adoption, and social applications. Theta Lake, a prominent vendor, is listed as a sample provider in this newly defined category.
So, what exactly is Digital Communications Governance? According to Gartner, DCG encompasses “solutions that provide methods to monitor and enforce corporate governance and regulatory compliance across a growing number of communications tools available to employees.” In addition, DCG solutions enable consistent policy management, enforcement, and reporting capabilities across various channels like data retention, surveillance, supervision, behavioural analytics, auditing, and e-discovery. These solutions extend to support video, text, voice, and mobile communications.
The creation of DCG represents an evolution in the market, moving beyond the Enterprise Information Archiving (EIA) focus on email and instant messaging archiving. It reflects the growing importance of modern communications tools such as Microsoft Teams, Zoom, Cisco WebEx, and others. Theta Lake’s approach to compliance and security in these areas goes beyond email, embracing the dynamic, intertwined nature of modern communication tools. Their solutions cover voice, text, video, and mobile platforms, including SMS and WhatsApp, offering a comprehensive solution to the demands of the current market.
Theta Lake’s perspective on this new category by Gartner is one of validation. Since 2017, the company has been working to provide security and compliance for unified communication and collaboration. With patents, partners, investors, customers, and awards under its belt, Theta Lake stands as a pioneer in this market. Their flexibility in delivering a modular, use-case driven approach has proven successful in hundreds of deployments, with the largest scaling over hundreds of thousands of users.
When considering an ideal DCG solution, Gartner outlines various capabilities, such as support across multiple modalities and mobile communications, and use cases like surveillance and e-discovery. Other considerations for potential DCG buyers include coverage of modalities, repeatability, seamless integration with leading UC Platforms, infrastructure flexibility, and end-to-end coverage with a modular approach.
Theta Lake’s offerings align with these criteria, providing support for modern communications and their continued evolution. They offer first-in-the-industry support for collaborative tools like whiteboards and work management systems, ensuring that firms can unleash productivity while maintaining compliance.
Moreover, Theta Lake emphasizes a fast deployment time for DCG solutions, seamless integration with platforms like Zoom and Microsoft Teams, and infrastructure flexibility to support existing archiving investments and new compliance demands. With a modular approach, they cater to various use cases and needs, providing organisations with a pathway to mitigate risk and achieve a fast return on investment.
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