Mastering MS teams data management for regulatory compliance

Microsoft Teams

Over a million organisations use Microsoft Teams as their go-to unified communications as a service (UCaaS) platform, with 91% of Fortune 100 companies on board.

According to Custodia, this is a significant achievement for Microsoft, highlighting the platform’s widespread adoption and the deep integration it enjoys with Microsoft Windows and Microsoft 365. MS Teams has become an indispensable tool for facilitating flexible working environments, which are increasingly becoming the norm in our fast-evolving corporate landscape.

However, this widespread adoption of MS Teams by businesses worldwide brings to the forefront a critical issue for regulated industries. Regulatory bodies have quickly adapted to the digital age, demanding that all MS Teams communications be captured and archived to meet strict regulatory requirements. Companies found in violation face severe penalties, including public sanctions, which can tarnish their reputation irreparably.

The solution lies in implementing a robust, verified, and secure digital data archive. Such an archive not only helps in avoiding the negative repercussions of non-compliance but also ensures that MS Teams data is included in the compliance framework. We live in an era where regulatory bodies require digital archives to be maintained for specified durations, audits and data requests are increasingly time-sensitive, and investigations can necessitate an indefinite legal hold on regulated data.

To navigate these challenges while leveraging the advantages of UCaaS platforms, regulated industries must arm themselves with the appropriate compliance tools. CC1, developed by Custodia, emerges as the premier solution for this purpose. It is designed to integrate seamlessly with Microsoft Teams, capturing various forms of communications such as voice, video, screen sharing, and instant messages.

CC1 goes beyond mere data capture; it reconciles and validates regulated digital data from diverse sources, whether live, historic, cloud-based, on-premises, or legacy. This ensures the creation of an immutable archive—a Golden Source of Truth—that accurately reflects all regulated activities. With secure encryption and comprehensive audit trails, CC1 solidifies its stance as an indispensable asset for regulated industries.

Moreover, CC1 offers a unified view of all captured and validated regulated digital data, merging information from Microsoft Teams with enterprise-wide data. This holistic approach not only simplifies compliance but also enhances operational efficiency. The platform’s ability to interface with third-party applications through an export API opens up further possibilities for advanced data analytics, artificial intelligence (AI), and machine learning (ML), underscoring why CC1 is regarded as the best tool for archiving MS Teams data in a compliant manner.

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