Corporate Leaders

After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, fans finally managed to secure Oasis reunion tickets earlier this year, following an arduous slog that underlined that customer expectations and reality are rarely aligned. Insurance claims can feel eerily similar, littered with endless forms and subpar digital systems. For many consumers, the process has become a 'Wonderwall' they just can't climb.

Can insurers really keep up as customer expectations shift?

After hours of doing battle with frustrating online forms, captcha loops, and AI chatbots, many fans finally managed to secure Oasis reunion tickets in...
How to pitch AI as mission-critical for wealth management during budget discussions?

How to pitch AI as mission-critical for wealth management during budget discussions?

As we get to the end of the year, many companies across the wealth management sector are beginning to build their budget plans for...
What should a personalised investing service entail?

What should a personalised investing service entail?

Personalised investing is quickly becoming an essential component of modern investment services, but how can firms find the perfect version?
With insurance carriers, brokers, and managing general agencies under intense pressure to modernise their operations, partnering with an InsurTech provider is often hailed as an escalator to the promised land of faster claims, sharper underwriting models, and ultimately healthier financial outcomes. 

How to maximise your partnership with an InsurTech provider

With insurance carriers, brokers, and managing general agencies under intense pressure to modernise their operations, partnering with an InsurTech provider is often hailed as...
video

How insurers can turn AI into real business value

Artificial intelligence holds enormous promise for firms across insurance and financial services. But most pilot projects fail to scale, often stalled by fragmented data,...
What should compliance teams look for in an ESG data & analytics solution

What should compliance teams look for in an ESG data & analytics solution

As financial services face growing regulatory pressures around Environmental, social, and governance (ESG), they need to ensure they can capture all the relevant data.
AI is rewriting the rulebook for P&C claims — here’s how

AI is rewriting the rulebook for P&C claims — here’s how

Billions of dollars are paid out in P&C insurance claims each year, yet many firms still underinvest in claims transformation. Kevin Reilley, CEO at Westhill...
What does a perfect personalised investing service look like?

What does a perfect personalised investing service look like?

Personalisation in wealth management has become a must-have. Consumers want a service that is relevant to them and their specific situation. But the question is, what does a perfect personalised investing experience look like?
A single claim used to take an hour to process. Now it takes four minutes. In a quiet corner of the office, the hum of computers has replaced the shuffle of papers, and the decisions once made by teams are executed by an AI agent with surgical precision.

How Majesco cuts insurance claims from an hour to four minutes

A single claim used to take an hour to process. Now it takes four minutes. In a quiet corner of the office, the hum...
Profitable growth in a soft market: How contextual AI and decision intelligence are redefining insurance

Profitable growth in a soft market: How contextual AI and decision intelligence are redefining...

After more than five years of hard market conditions, the insurance sector is now shifting into a soft market. This shift means firms will...

News Stories

FinTech sector continues to hum along with 22 deals recorded this week

Just over $500m - $544m – was raised this week in the FinTech sector, spread across a healthy 22 deals recorded by FinTech Global.  This...

Covr appoints Ryan Bivins as head of sales

Covr Financial Technologies has appointed Ryan Bivins as head of sales, bolstering its leadership team as the business scales its national distribution platform and...
Hexure launches first digital NIGO resubmission workflow

Hexure launches first digital NIGO resubmission workflow

Hexure, a leader in AI-powered sales automation for insurance and financial services, has launched what it says is the first fully digital, end-to-end workflow...
compliance

Why 99% AI accuracy can mislead compliance

AI is rapidly reshaping supervisory controls across financial services, with 94% of firms either deploying or planning to deploy AI-based detection tools. From communications...

Willis and Belfry partner to simplify security insurance

Willis, a WTW business, has partnered with physical security software platform Belfry and InsurTech firm Kayna to launch a digital insurance programme tailored for...

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