Communications Monitoring

The realm of forms management is currently witnessing a significant turning point. With the increasing demands of customers and employees, companies are constantly striving to maintain technology costs whilst introducing in-house solutions.

The wave of recordkeeping enforcement actions in the finance sector has now expanded to brokers, investment advisers, and credit rating agencies. Leading this charge are the U.S. Securities and Exchange Commission (SEC) and the Commodity Trading Futures Commission (CFTC).

FinTech Global recently spoke to Devin Redmond - CEO and co-founder of Theta Lake - to learn more about the company.

Custodia, a frontrunner in regulated digital data services, has unveiled its latest product, CC1 Messaging.

Custodia, a preeminent provider of regulated digital data services, has announced the launch of its CC1 Messaging service. This pioneering off-channel communications compliance tool is designed to capture and archive conversations from employees' personal devices on prominent platforms such as WhatsApp, MS Teams, and SMS.

In the past few months, both the SEC and CFTC have targeted numerous Wall Street firms for extensive recordkeeping oversights. This resulted in eye-watering penalties surpassing $1.5bn. Both major and minor firms should anticipate that this assertive enforcement will remain unrelenting.

A new survey by Shield and LeapXpert underscores the continued risk financial institutions face from unmonitored communication channels. Only 51% of the financial institutions surveyed are currently monitoring employee communications on WhatsApp, a popular messaging platform.

Trade and communication surveillance platform SteelEye has partnered with Enfusion, an investment management SaaS platform, to support joint clients.

LeapXpert, which stylises itself as the responsible business communication pioneer, has netted $22m for its Series A+ funding round.

Theta Lake, a leader in collaboration compliance and security solutions, has partnered with visual collaboration platform Mural.