Tag: Claims

Is human interaction a vital component of your claims process?

Amidst the growing call to enhance the customer experience, many believe the time is now to incorporate artificial intelligence (AI) across the entire customer lifecycle. However, while this technological advancement holds immense promise, concerns have emerged regarding the potential detachment from human interaction, which some consumers may find disconcerting. Several industry experts weighed in on the debate as part of the Professional InsurTech Certificate course.

InsurTech Innovators: Battle for £50k prize at Norton Rose Fulbright’s 7th...

Norton Rose Fulbright, a global law firm, is currently inviting entries for its seventh Insurathon, an illustrious competition that fosters innovation in the InsurTech sector by supporting start-up and scale-up technology businesses.

Insurance automation firm Sprout.ai secures £5.4m

Sprout.ai, an "AI-led insurance claims automation company", has successfully secured an investment of £5.4m in a recent investment round. Spearheading this round were notable...

Unravelling the power of data analytics for effective claims handling

In a recent post by Cognitive View, the company provided complaint insights to reduce claims disputes and compliance issues. 

Resistant AI, Claim Technology partner to stop fraudulent insurance claims

Resistant AI will deploy its AI-powered anti-fraud technology into InsurTech specialists Claim Technology to help it protect against fraudulent insurance claims.

Cover-More Group leverages Dubber’s call recording technology for auditing

Australia-based Cover-More Group, which offers global travel insurance assistance, has leveraged Dubber’s call recording technology for auditing, compliance and legal purposes.

Why improving claims experiences could mean more business for insurers

In digital transformation initiatives, claims experiences have often been neglected due to the fact they are an expense and not a value driver. However, improving customer experience in these processes could be the secret to keeping more clients. One of the companies pioneering this charge is Benekiva.

RoofMarketplace said to raise $1.1m in its seed round

RoofMarketplace has reportedly netted $1.1m in its seed funding round to support its national expansion.

Majesco’s ClaimVantage teams up with Utmost Corporate Solutions

Claims management software developer ClaimVantage, which was recently acquired by Majesco, has formed a partnership with employee benefits company Utmost Corporate Solutions.

FRISS forms another partnership with an insurance firm

Fraud and risk solution developer FRISS has formed yet another partnership and will now provide its fraud detection services to German insurer DEVK. The insurance...

Download the free AIFinTech100 report


Download the AIFinTech100 report for 2023 with details on each solution

120,000+ FinTech leaders get exclusive industry stories delivered every week