Tag: communication monitoring

Communications surveillance platform VoxSmart has opened an office in Queenstown New Zealand to support its presence in the APAC region.

Hybrid and remote working models are making surveillance more critical than ever, but implementing a solution is not always easy.

Theta Lake has released its latest integration module for Zoom, which provides financial services companies with selective archiving for eComms.

Electronic communication monitoring RegTech platform Shield has partnered with TeleMessage to enable the direct capture and storage of mobile and WhatsApp voice and chat messaging.

Automated lip-reading technology Liopa, which closed a £40m investment earlier in the month, has secured more funding.

Smarsh, which helps firms manage risk in electronic communications, has joined Microsoft’s One Commercial Partner (OCP) programme.

VoxSmart, a communication monitoring service provider, has received £5.5m in a funding round from UK bank NatWest.

The European Securities and Markets Authority (ESMA) has relaxed video communication monitoring requirements under MiFID II during the COVID-19 (coronavirus) pandemic.

Social media has become an integral part of most businesses, with financial institutions using it to greatly engage with customers.

Building a communication monitoring platform which leveraged AI and machine learning from the ground up and covered the full spectrum of voice, video, chat, and text based communication was essential in the creation of Theta Lake.