Tag: customer experience

Backbase, a global leader in Engagement Banking, has partnered with St. Louis-based firm First Bank, in a bid to revolutionise the banking experience.

Empathy, an intangible yet vital attribute, holds unparalleled importance in the corporate realm, especially within the digital revolution era. The ascent of data-driven decisions and technological prowess has remarkably shaped business landscapes. However, amidst this digital progress, the essence of leading with empathy has emerged as a potent force in achieving organisational triumph, as Air Doctor explains.

In a recent survey conducted by Nvidia it is clear the adoption of AI in the financial services sector is rapidly gaining momentum. From...

The Central Bank of Cyprus (CBC) has taken a significant step towards modernising its banking sector by awarding a tender to a joint venture between Aqubix and Infocredit Group.

In the dynamic landscape of today's wealth sector, artificial intelligence (AI) stands as a pivotal force of change. This transformative era marks the confluence...

Low Code No Code (LCNC) software, a transformative innovation in the realm of application development, caters to individuals lacking coding experience. These platforms offer intuitive drag-and-drop interfaces, enabling users to craft applications effortlessly. InsurTech Ushur delves into the fundamental aspects of LCNC software, exploring its significance, key components, and the potential impact on businesses.

NatWest, a prominent UK-based bank, and IBM, the renowned technology giant, have joined forces to upgrade NatWest's virtual assistant, Cora.

Abrigo, a leading technology provider offering compliance, credit risk, and lending solutions for financial institutions, has forged a strategic partnership with Prelim in a bid to streamline deposit account opening.

TELUS International a prominent player in digital customer experience innovation, has introduced Fuel iX, an enhanced solution driven by the power of generative AI (GenAI).

Experian, a global information services company, has introduced the Hunter Automotive Fraud Alliance, a collaborative data network aimed at assisting automotive lenders in the United States.