Tag: Customer Success

Customer experience is entering a more demanding phase, where expectations around speed, reliability and trust are converging with rapid advances in AI. Heather Guntrum, chief...

For years, regulatory compliance has often been dismissed as a necessary but costly burden, draining resources and slowing down operations across the financial sector....

A proactive Customer Success Programme is not merely a support function; it is a strategic approach designed to ensure that clients not only meet...

Tabs, a leader in revenue automation for B2B businesses, announced today that it has secured $25m in Series A funding.

Nicole Baxby, the Vice President of Customer Success at Quantifind, recently shared her personal journey and significant achievements in the field of risk management and customer success. Baxby's experience underscores the importance of technology, collaboration, and a customer-focused approach in combating financial crime.

MirrorWeb, a prominent player in the digital communications archiving and regulatory compliance software arena, has successfully secured a $63m growth equity investment from Mainsail Partners.

NEXT Insurance, a prominent digital small business insurer, has achieved a significant milestone by reaching 500,000 active small business customers.