Tag: Glia

FCCI upgrades customer service with Glia’s advanced contact centre solution

FCCI Insurance Group has significantly enhanced its customer service capabilities by implementing Glia’s advanced contact centre solution. This partnership enables FCCI to replace its legacy...

Glia launches Quality AnalystGPT to revolutionise financial services customer insights

Glia, a leader in customer interaction technology, has announced the launch of its latest AI-powered innovation, Quality AnalystGPT. This tool is part of the company's...

Glia appoints Michael Tessler to board of directors

Glia, a leader in customer interaction technology, has announced the appointment of Michael Tessler to its board of directors. Tessler, a veteran of the contact...

Glia introduces online calculator for benchmarking customer interactions in finance

Glia, a pioneering force in customer interaction technology, has unveiled its latest innovation—the Unified Interactions Index Online Calculator.

Insurity and Glia launch platform to transform digital engagement for carriers...

Insurity has partnered with Glia to launch a new platform designed to modernise and improve the way insurance carriers and MGAs interact with policyholders and agents.

Glia launches first responsible AI platform purpose built for financial institutions

Glia, a pioneering force in customer interaction technology, has unveiled the first-ever responsible AI platform purpose built for financial institutions.

Glia enhance executive leadership team with new appointment

Glia, a pioneering customer interaction leader unifying Digital Customer Service (DCS), call centre, and automation into a singular platform, has recently enhanced its executive leadership team.

Glia’s Digital Interaction Solutions now available within Lumin’s Digital Banking Platform...

Glia is set to integrate its DCS capabilities into Lumin's digital banking offering as part of a new partnership.

6th annual InsurTech100 lists the companies you can’t afford to miss

As InsurTech continues to become vital for the success of insurance companies, specialist research firm FinTech Global has released the sixth annual edition of its InsurTech100 list.  

Customer service unicorn Glia buys AI chatbot Finn AI

Digital customer service unicorn Glia has acquired AI-powered chatbot platform Finn AI.

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