Tag: legacy systems

In the realm of modern enterprise IT, which thrives on seamless integration across various platforms such as security, identity, and analytics, one aspect lags conspicuously behind: compliance. As enterprises increasingly operate on SaaS-based API-driven infrastructure, the necessity for compliance systems to evolve becomes undeniable.

In the financial sector, the transition towards AI begins with overcoming the inherent challenges posed by legacy systems. According to Napier AI, many AI initiatives...

In the evolving world of regulatory compliance, IT leaders face challenges managing the vast archives of internal, trade, and customer interactions.

HCLTech and IBM have unveiled a new Generative AI Center of Excellence (GenAI CoE) to offer tailored AI solutions.

Claims represent a pivotal moment in insurance, often determining customer loyalty and future business opportunities. They not only involve the insurer and the customer but also the beneficiary, creating a chance to impress and potentially convert the beneficiary into a new customer. This underscores the importance of a satisfying service process during claim handling.

The 2024 1LoD Surveillance Benchmarking Survey & Report, featuring insights from over 30 leading global banks, has highlighted the pressing need for banks to update their call surveillance practices. Sponsored by Wordwatch, the report outlines the operational and financial risks associated with maintaining multiple legacy systems.

In the rapidly changing landscape of customer and business interactions, understanding and adapting to the dynamics of generational preferences is more crucial than ever....

In the realm of financial services technology, navigating through legacy systems and enhancing data quality are pivotal concerns that most organisations grapple with. TAINA, a leader in this field, acknowledges these challenges and has dedicated extensive efforts to develop a suite of tools and methodologies aimed at simplifying the data migration process.

CommBox, an AI-driven customer communications leader, has introduced its latest innovation, Era AI to enable customer service to be intelligently automated.

The London Market is on the precipice of a digital transformation, and one significant initiative propelling this change is the Core Data Record (CDR) introduced by Lloyds as part of the Lloyd’s Blueprint Two programme. This strategic move aims to standardise and streamline the collection of critical transaction data, marking a pivotal leap in market efficiency. InsurTech Novidea explains why CDR matters for London market brokers.