Tag: Novidea

The role of AI and machine learning in the customer experience

The insurance industry has paid lip service to AI and machine learning for some time. However, adoption has been underwhelming. As firms come under intense pressure to meet changing customer demands, could this instigate more rapid AI adoption?

Novidea teams up with TH March to enhance customer experiences

Novidea has partnered with jewellery insurance broker TH March, to implement its born-in-the-cloud insurance platform.

How can insurers and InsurTechs deliver better customer experiences?

Customers have raised the bar on the level of service they expect from their insurance provider. Faced with the industry’s historic reputation of working against the customer, insurers and InsurTechs must raise their customer experience game if they are to come out on top.

Women in InsurTech: climbing the corporate ladder

What can businesses and advocates do to improve the diversity and inclusion ratio of women in insurance, particular in leadership roles? Novidea recently spoke to three successful women in the industry about their experiences climbing to the top.

Novidea responds to increased global demand from MGAs

Novidea, the creator of a cloud-native, data-driven platform for the entire insurance policy distribution lifecycle, has revealed its configurable Agency Management System (AMS) is seeing high demand from Managing General Agents (MGAs) and Managing General Underwriters (MGUs).

Looking ahead: key InsurTech trends in 2022

With 2022 in full swing, the InsurTech industry is already heating up. FinTech Global asked industry experts what their predictions are for the year ahead.

Novidea taps into surging demand for cloud solutions

Novidea, a cloud-based solutions provider for the insurance industry, has experienced over 100% year-on-year growth and doubled its operations in 2021 due to increased global demand from brokers, agents and MGAs.

3 trends driving digital transformation in insurance in 2022

As the world settles into 2022, cloud-based InsurTech Novidea has outlined the three major trends it expects to drive digital transformation this year.

InsurTech100 company Novidea names new CMO

Novidea, which created the born-on-the-cloud, data-driven InsurTech platform, has named Julie Shafiki as its new chief marketing officer (CMO).

2021 in retrospect: how has the InsurTech industry fared?

The InsurTech industry thrived during what was still a very difficult year for many. However, companies have had to adapt to changing market conditions....

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